Runs but does not heat
Heating and power components require professional inspection. A running fan or turntable does not confirm safe operation.

When your microwave stops heating or its controls fail, we help you understand the fault and the right next step.
Request Microwave Repair Upfront estimates · In-home serviceTell us what you are noticing, and our team will confirm service for your brand and model. Your technician diagnoses the fault before recommending the next step.
Please avoid disassembling your appliance or device or attempting electrical or gas repairs. Share any error codes and symptoms with your technician.
Symptoms are a starting point, not a diagnosis. A technician confirms the cause.
Heating and power components require professional inspection. A running fan or turntable does not confirm safe operation.
Door switches, latches, and rotating components can affect use. Do not operate the appliance with a damaged door.
Tell us whether the display lights up and record any error codes. Never open the cabinet; internal components can retain dangerous voltage.
Stop using a sparking or damaged microwave. Remove dishes and make the appliance accessible without opening its cabinet.
Use microwave-safe cookware and clean interior splashes according to the manual. Avoid operating the appliance empty.
Never disassemble appliances or devices or attempt electrical, refrigerant, or gas repairs. Follow your manufacturer’s safety instructions.
Choose a preferred day and tell us about your appliance or device.
Our technician diagnoses the issue and explains the options.
Ask about 1-, 3-, and 5-year plans. Coverage and pricing are confirmed before enrollment.